Thank you for shopping at Everprotex! This Shipping Policy outlines the terms and conditions related to the shipping of your orders. By placing an order with us, you agree to the following terms.
Processing Time
Orders are typically processed within 1-2 business days. Processing time may vary depending on product availability and order volume. We do not process or ship orders on weekends or holidays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
We offer several shipping options:
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Everprotex ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Everprotex is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Everprotex is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Incorrect Shipping Address
It is the customer’s responsibility to provide an accurate and complete shipping address. Everprotex is not responsible for orders shipped to incorrect addresses provided by the customer. If a package is returned to us due to an incorrect address, we will contact you to arrange for reshipment. Additional shipping charges may apply.
Lost or Stolen Packages
Everprotex is not responsible for lost or stolen packages that have been confirmed as delivered to the shipping address provided by the customer. Upon request, Everprotex will confirm delivery to the provided address, date of shipment, tracking information and shipping carrier information for the customer to investigate.
International Shipping
We do not offer international shipping at this time. Only US.
Returns Due to Shipping Issues
If a package is returned to us due to a shipping issue, such as an undeliverable address or failure to pay customs fees, we will contact you to arrange for reshipment or a refund of the product cost (excluding shipping fees). Reshipment will incur additional shipping charges.
Shipping Restrictions
Certain products may be subject to shipping restrictions due to regulations or carrier limitations. We will notify you if any restrictions apply to your order.
Contact Us
If you have any questions about our Shipping Policy, please contact us at info@arborparkproducts.com .
